JAY-10 oxygen concentrator, which can support for 24*365 operation, is energy-saving and safe to use. The optional dual-flow configuration allows two users to inhale oxygen at the same time by sharing one machine.
This ecommerce platform contains products that are essentially categorised as follows; Products available now and products available after a given period of time. The key distinguishing factor is that products that will be available after a given period will bear the time detail somewhere in the information provided whereas product that are available will just have the contact number.
So as you browse through the platform, please ensure that you pay attention to this detail. But rest assured whatever product you decide to add to your cart and buy will be delivered accordingly.
We highly recommend that you pick whatever item that you buy on this platform from our brick and mortar office at the following address: Plot No. 527, Near Levy Mwanawasa Stadium, Hillcrest, Ndola. Doing also gives you the chance to see and conduct a physical inspection on the item before you accept it.
However, if you cannot manage to pick the items personally or send a representative, at your approval our company EQUICARE can facilitate transportation and delivery to your preferred destination at a very competitive cost and/or connect you to a third party entity that can help you achieve that.
It should also be noted that we offer free transportation and delivery to customers within our area of operation and only for products weighing anywhere between 2kgs and below.
In all these cases, all you have to do is to present all the digital proof or evidence that you will accumulate in the course of the transaction and the items will be rightfully be released to you.
We only accept consumables, accessories and spare parts bought on this platform, to be returned under the following conditions;
• If and when they are unused/tempered and complete.
• If and when they are returned within 7 days of noticing that they are not correct for your purposes.
As for Medical Equipment it can only be returned during the warranty period after all attempts to resolve the problem by the assigned technical offer prove unfruitful.
This effort must be led by proof or evidence that demonstrates that in deed the items were actually bought from this platform.